We have put in some new measures to ensure your safety.
It is really important that we keep our customers and our staff safe and so we have put lots of new measures in place. We hope that you will understand that we are all learning as we go along and so some of these measures may change.
Please wear a face mask at all times unless you are eating or drinking.
- We have allowed for appropriate distancing for all of our customers and so have had to reduce the number of people we have in the shop at any one time and the number of available tables.
- Once you’ve chosen your pottery to paint, please remain at your table (unless you need to use the toilet); it will be “Table Service” only. We will come to you.
- Each session is for 1½ hours.
Bookings
- Last minute bookings – If you would like to paint on the day, please phone us to book.
- All other bookings: Please book via telephone (01242 575700) or online. If you book online we will send you a confirmation email, but please bear in mind it is not an automated email and we will answer them in sequence. Do check your spam email!
- We will try to accommodate you if you just walk in, but please understand that we cannot be as relaxed about this as we used to be.
- We kindly ask that there is a maximum of one non-painter per group
- Please ensure you arrive at your allocated time.
Unfinished Items
- Unfortunately we can no longer allow you to return another day for unfinished items.
- If you don’t finish your piece on time, then don’t worry – you can take it home along with chosen colours so you can finish at your leisure.
Safety of Customers and Staff
- All our staff will be wearing a face mask.
- We will not have our usual aprons available so please feel free to bring your own.
- We have had to put away all the toys to minimise any risks.
- There is a hand sanitiser on each table so please do use this on arrival.
Drinks
- We will be offering our usual selection of hot and cold drinks.
Thank you so much for your understanding and patience. This is a work-in-progress and so our new processes may change over time – bear with us! It’s so important that we are all safe and that you can continue to enjoy the experience of pottery painting with us.
